Privacy and Cookies Policy

Selfworks Privacy & Cookies Policy

Last updated: February 2026

Selfworks (“we”, “us”, or “our”) is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, store, and protect your personal information, as well as how we use cookies and similar technologies when you interact with our website and services.

If you do not agree with this policy, please do not use our website or services.

1. Who We Are

Data Controller:

Selfworks

United Kingdom

Email: info@selfworks.co.uk

We are the data controller for the personal information processed under this policy.

2. What Personal Information We Collect

Information You Provide

We may collect personal data you provide voluntarily, including:

* Name, email, and phone number

* Billing information

* Information shared in enquiries, bookings, or coaching sessions

* Any other details you provide to us

Automatically Collected Information

We may automatically collect:

* IP address and device/browser information

* Pages visited and time spent on the website

* Cookies and usage data

Payment Data

Payments are processed securely via third-party providers (e.g., Stripe). We do not store card details. For details, see [Stripe Privacy Policy](https://stripe.com/privacy).

3. How We Use Your Personal Information

We process personal data to:

* Provide and manage coaching services

* Respond to enquiries and communicate with you

* Manage bookings, payments, and administration

* Send service-related communications

* Send marketing emails (only if you have consented)

* Improve our website and services

* Comply with legal obligations

4. Legal Bases (UK GDPR)

We rely on the following legal bases for processing:

Consent – where you have given permission

Contract – where processing is necessary to deliver services

Legitimate interests – for operational purposes, provided your rights are not overridden

Legal obligation – where required by law

You can withdraw consent at any time by contacting us.

5. Sharing Your Personal Information

We only share data with:

* Trusted service providers (e.g., payment processors, email platforms)

* Professional advisers (e.g., accountants, legal advisers)

* Authorities, where legally required

We do not sell your personal information.

6. Cookies & Tracking Technologies

Our website uses cookies to improve your experience and comply with UK regulations:

Types of Cookies

Essential Cookies: Needed for website functionality

Analytics Cookies: Help us understand website usage

Marketing Cookies: Tailor content and ads (only with consent)

Managing Cookies

* You can control cookies via your browser settings

* Blocking some cookies may affect website functionality

Third-Party Cookies

We may allow third parties (e.g., Google Analytics, social media) to place cookies. These are subject to the third party’s privacy policies.

7. International Data Transfers

Your data is primarily processed in the UK. If transferred outside the UK, we ensure safeguards such as GDPR-compliant contracts are in place.

8. Data Retention

We retain personal data only as long as necessary to:

* Deliver services

* Meet legal, tax, or accounting obligations

When no longer needed, data is securely deleted or anonymised.

9. Your Rights (UK GDPR)

You have the right to:

* Access your personal data

* Request correction or deletion

* Restrict or object to processing

* Data portability

* Withdraw consent at any time

To exercise these rights, contact us at info@selfworks.co.uk

10. Children & Young People

* Services for under-18s are provided **only with parental or guardian consent**

* Only minimal personal data is collected

* Parents/guardians can access, correct, or request deletion of their child’s data

11. Security

We use appropriate measures to protect your data, including secure systems, access controls, and encryption where necessary. However, no online system is completely secure.

12. Policy Updates

We may update this policy occasionally. The latest version will be available on our website with the updated date shown above.

13. Contact Us

For questions about this policy or your data rights:

Selfworks

Email: info@selfworks.co.uk

United Kingdom